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The CAHRS Top Ten
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September 17, 2006 (slightly delayed August edition) Every month, in collaboration with the Institute of Workplace Studies (IWS), CAHRS identifies the ‘Top 10’ news items from the IWS News Service covering key workplace issues that would be of interest to CAHRS sponsors. Now CAHRS and the HR Division have agreed to distribute this information as another benefit of HR Division membership.

These news items are carefully selected, covering areas such as emerging workplace trends, compensation, executive training and development, technology enabled HR services, important policy announcements impacting people practices, employment related macro economic data and top line general economic data, significant court decisions relating to employment law and any other issue of potential significance to human resource managers.

The content is sourced from U.S. Government and international agencies, public and private bodies, consultancies and knowledge services firms, industry associations, unions and select academic institutions.

Because the links below are sometimes to copyrighted materials, you may be asked to sign in to a proprietary website (for example Business Week online) after following the link. However, once you have signed up for these free services, you will be able to find the complete article. Our goal is to provide you with information about up-to-date issues in HR.

The monthly update provides a summary of the topic with a link to the original source. Feedback on the quality and relevance of the ‘CAHRS Top 10’ is welcome and will help us continually improve the service. Click here to go to the CAHRS website Or, click here to send an email to HR Division News

The CAHRS Top Ten
CAHRS Logo 1. Tap Ex-Employees’ Recruitment Potential [July 2006], by HR Magazine

Summary: Many organizations overlook a huge potential resource for recruitment in their former employees. Both through re-hiring people who have exited the organization and through utilizing former employees to channel new recruits, many companies are discovering and reaping the benefits of maintaining close ties with the organizational alumni which include reduced training and recruitment costs.

2. Waking Up on the Wrong Side of the Desk: The Effect of Mood on Work Performance [July 2006], [July 2006], by Knowledge at Wharton

Summary: While a lot of research has been done in the past two decades on work-family conflicts, few studies have looked closely at how mood affects workers' performance. This article reports that the mood you bring with you to work has a stronger effect on the day's mood -- and on work performance -- than mood changes caused by events in the workplace. Additionally, positive moods were found to have a more profound effect on performance than those that are negative, suggesting that organizations may actually benefit from employees who bring other aspects of their lives to work with them.

3. Shifting Alliances May Mean The World Isn’t So ‘Flat’ After All, [June 2006], by Knowledge at Emory

Summary:A new book asserts that, in contrast to the message put forth by Thomas Friedman’s The World Is Flat, the world economy will exist as three large trading blocs instead of a single, global market. Largely responsible for this conclusion is the aging of markets in advanced economies and their accordant need for exposure to new markets to fuel expansion. Additionally, the book’s author, Jagdish Sheth, posits that cultural proclivities will play a significant role in the formation of the world’s economic configuration.

4. Here They Come, [July 2006], by Carolyn Hirschman, Human Resource Executive

Summary: The millennials—people in their 20s— are just now entering the workforce, bringing with them new promises and challenges for HR, not to mention a whole new way of working. Largely due to a rapid increase in the proportion of the workforce composed by these new entrants into the labor market and perceived differences between the workplace desires of baby boomers and younger workers, many companies are exploring ways to accommodate both groups’ perceptions of what work should be in aspects as varied as office design and benefits. Also addressed are differences in recruitment practices and management methods.

5. Promises, Lies, and Apologies: Is It Possible to Restore Trust?,[July 2006], by Knowledge at Wharton

Summary: In the workplace, trust is essential to day-to-day business, whether it's one colleague trusting that another will do her share of a project, an employee trusting that his boss will reward him for working long hours to meet a deadline, or a customer trusting that a company will fill an order correctly and deliver it on time. The intertwining issues of trust, deception, apologies and promises are explored.

6. The Employment- Based Pension System: Evolution or Revolution?, [July 2006], by Employee Benefit Research Institute

Summary: At a recent conference of the EBRI and AARP, a continuance of the large swing from defined-benefit plans toward defined- contribution plans was predicted. Global competition, private-sector economic pressures, lack of automatic sign-up for 401(k) plans, and a general decline in the social compact have all been designated as holding key roles in the shift as well as the future evolution of pensions in the United States.

7. Organizing for Successful Change Management, [July 2006], by The McKinsey Quarterly

Summary: This recent survey examines what exactly makes an organizational transition a success. Tackling topics such as transformation goals, current and future organizational health, organizational energy, mobilization, and the aspects of organizational success most affected by transition efforts, the survey provides key insights for any organization in the midst of, or considering, sweeping change.

8. Industry Surveys: A Review of the Best (Parts I, II, and III),

  1. http://www.exp atica.com/source/site_article.asp? subchannel_id=165&story_id=30028
  2. http://www.exp atica.com/source/site_article.asp? subchannel_id=165&story_id=30294
  3. http://www.exp atica.com/source/site_article.asp? subchannel_id=165&story_id=30394

Summary: This 3-part series reviews a host of surveys conducted by major consulting firms with a special focus on expatriate employees. Topics addressed by the review include work-life balance, talent management, international transfers and assignments, global relocation and mobility, and employee engagement. Special thanks to Yvonne McNulty.

9. Building a Nimble Organization, [June 16, 2006], [July, 2006], by The McKinsey Quarterly

Summary: This survey examines the perceived importance of agility and speed to organizational success and finds that, for the majority of organizations, the ability to respond quickly to market changes is a valued attribute that has become more important in recent years. In addition, this work addresses the any measures that combine to improve an organization’s speed and

10. Repurposing Metrics for HR, [July 2006], by Karen M. Kroll, HR Magazine

Summary: According to the author, key financial measures—namely, revenue and income per full time employee (FTE)—can provide human resources practitioners with valuable insights with regard to management of compensation, training, and staffing. Despite the significant amount of attention paid to these measures by some, there appears to be a great deal of room for education among those in

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